Fix: Kodi Unable to Retrieve Directory Information
If you’ve been using Kodi for a while, you may have come across the “unable to retrieve directory information” error message. This can be frustrating, but luckily there are a few ways to fix it. In this article, we’ll show you how to fix the Kodi unable to retrieve directory information error.
Table of Contents
Fix: Kodi Unable to Retrieve Directory Information
What is Kodi?
Kodi is a free and open source media player software application. It is available for multiple operating systems and hardware platforms, with a software 10-foot user interface for use with televisions and remote controls.
What causes the “Fix: Kodi Unable to Retrieve Directory Information” error?
The “Fix: Kodi Unable to Retrieve Directory Information” error is caused by a corrupt or missing file called “sources.xml”. This file is used by Kodi to store information about the locations of your media files. When Kodi is unable to find this file, it will generate the error message.
There are a few ways to fix this error. One way is to simply delete the “sources.xml” file and allow Kodi to generate a new one. This will reset all of your media locations, so you will need to add them back in.
Another way to fix this error is to edit the “sources.xml” file and add in the correct information for your media locations. This is a more advanced solution and requires you to have a basic understanding of XML.
If you are still having problems, you can try reinstalling Kodi. This will replace all of the files that Kodi uses, including the “sources.xml” file.
How to fix the “Fix: Kodi Unable to Retrieve Directory Information” error
If you’re getting the “Fix: Kodi Unable to Retrieve Directory Information” error when trying to access your Kodi media library, there are a few things you can do to fix it.
First, make sure that your Kodi device is properly connected to your home network. If you’re using a wired connection, check to see that your Ethernet cable is plugged in securely. If you’re using a wireless connection, check to see that your WiFi network is working properly.
Next, try restarting your Kodi device. This will often fix any temporary network or connectivity issues that may be causing the “Fix: Kodi Unable to Retrieve Directory Information” error.
If restarting your Kodi device doesn’t fix the problem, the next thing to try is resetting your Kodi media library. To do this, go to the “Settings” menu in Kodi and select “Reset media library”. This will clear out any invalid or corrupt files that may be causing the “Fix: Kodi Unable to Retrieve Directory Information” error.
If you’re still having trouble, the next step is to uninstall and reinstall the Kodi add-on that you’re using to access your media library. This will often fix any underlying software issues that may be causing the “Fix: Kodi Unable to Retrieve Directory Information” error.
If you’ve tried all of these steps and you’re still getting the “Fix: Kodi Unable to Retrieve Directory Information” error, it’s possible that there’s a problem with your home network. In this case, you may need to contact your ISP or network administrator for help.
Conclusion
As we can see from the error message, Kodi is unable to retrieve directory information from the path that is being accessed. This could be due to a number of reasons, such as the path being invalid or the network being unavailable. In any case, it is necessary to fix the problem in order to be able to use Kodi again.
There are a few potential solutions to this problem. First, you can try restarting Kodi and then accessing the path again. If that doesn’t work, you can try changing the source path to something else and then back again. Finally, you can try uninstalling and reinstalling Kodi.
If you are still having trouble, it is recommended that you seek help from a Kodi expert.
